Policies

Terms and Conditions

Please read these terms carefully before using our website or making a purchase.

Last updated: July 2026

Agreement to terms

By accessing or using the Placewell Retail website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

About Placewell Retail

Placewell Retail is operated by Placewell Systems & Solutions Pvt. Ltd. (CIN: U72400WB1999PTC090042), an authorised retailer of Apple and other technology brands with stores across Siliguri and Gangtok.

Products & pricing

  • All products sold are genuine and backed by applicable brand warranty unless stated otherwise.
  • Prices are listed in Indian Rupees (INR) and are subject to change without notice.
  • We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
  • Product images are for illustration; actual product may vary slightly.

Orders & payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment must be completed through our approved payment methods. EMI options are subject to bank and partner terms.

Warranty & support

Manufacturer warranty terms apply to all eligible products. Placewell Retail assists with in-store support and warranty guidance but does not override brand warranty policies. For service claims, please retain your invoice and contact our store team.

Limitation of liability

To the fullest extent permitted by law, Placewell Retail shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products. Our liability is limited to the purchase price of the product in question.

Governing law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in West Bengal, India.

Changes to these terms

We may update these Terms and Conditions from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.